Evolution Auto (Pvt) Ltd. is the authorized distributor of Ather Electric Scooters in Sri Lanka. We are committed to safeguarding your personal data in accordance with the Data Protection Act, No. 9 of 2022 (Sri Lanka) and global best practices.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data across all our touchpoints — including our website, physical locations, mobile applications, and any interactions related to sales, service, support, or recruitment.
What is Personal Data?
"Personal Data" refers to any information that can directly or indirectly identify an individual, including but not limited to your:
- Full name
- Address
- Telephone number
- Email address
- Identification details
- Vehicle-related data
We handle all Personal Data confidentially and with due care, consistent with this Privacy Policy and relevant data protection laws in Sri Lanka.
How We Collect Personal Data
We may collect your personal data when you:
- Browse our website or use our mobile app
- Book a test ride or request a quote
- Visit our showroom or service center
- Contact us via phone, email, or online forms
- Register for events or promotional offers
- Apply for employment
Purpose of Collecting Personal Data
We collect your Personal Data for the following purposes:
- Responding to enquiries about Ather scooters, financing, servicing, or accessories
- Processing orders, payments, and service bookings
- Managing warranties, repairs, or vehicle recalls
- Sending service reminders or promotional updates
- Providing customer or dealer support
- Conducting customer satisfaction surveys
- Offering marketing, promotions, or loyalty programs
- Complying with legal and regulatory obligations
- Assessing candidates for employment
We will not use your personal data for purposes beyond those stated without your explicit consent unless legally required.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality and performance
- Analyse site traffic and user behavior
- Personalize your user experience
You may control or disable cookies through your browser settings. Disabling cookies may limit certain site features.
Disclosure of Personal Data
We may share your personal data with:
- Ather Energy Pvt. Ltd. (India) for product-related integration and support
- Authorized dealers, service providers, and partners for service fulfillment
- Technology or analytics service providers (e.g. web hosting, CRM tools)
- Regulatory or law enforcement authorities as required by law
We will not sell your personal data under any circumstances.
Security of Your Data
We implement appropriate technical and organizational measures to safeguard your data, including:
- Secure servers and data encryption
- Access controls and authentication protocols
- Regular monitoring and data protection audits
Your Rights Under Sri Lankan Law
As a data subject under the Data Protection Act of Sri Lanka, you have the right to:
- Access your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent at any time (where applicable)
- Object to data processing in certain situations
- Lodge a complaint with the Data Protection Authority
You can exercise these rights by contacting us at the email below.
Retention of Personal Data
We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law, such as for service history, legal compliance, or warranty claims.
Third-Party Links
Our website may contain links to external sites (e.g., Ather Energy, financing partners). We are not responsible for the privacy practices of those third-party sites. Please review their policies before sharing your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to check this policy periodically.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or your data, please contact:
